Responsibilities:
– Set up and creation of new localization service for app developers
– Full client project management
– Coordination of external contractors based world-wide

Achievements:
– Incorporation to regular customer base in just 6 weeks

Responsibilities:
– Act as departmental point of contact for all software & hardware products
– Create or improve company processes to increase efficiency and time-to-market
– Support sales by providing up-to-date product information via web-conference calls

Achievements:
– Directed several major product releases for a 1pm release instead of usual 1am
– Improved quality assurance processes to decrease time-to-market

Responsibilities:
– Assess & troubleshoot customer issues
– Create clear and concise technical documentation
– Thoroughly test new software and hardware products (QA)

Achievements:
– First junior to take part in development (SCRUM) meetings
– Considerably reduced average customer response time
– Copywrote and produced full user documentation in record times
– Introduced regular team socials

Responsibilities:
– Full end-to-end project management specialising in BTL/B2B activities
– Team organization
– Budget tracking
– On-brand quality assurance

Achievements:
– First trainee to have full client contact
– Successfully lead €1000-€20000
– Diffused many time-pressured situations to meet every deadline